How Does It Feel?
Posted in Uncategorized on December 29th, 2009 by admin
If I’ve heard it once, I’ve heard it 17 ¾ times. You’ve thought about it too. “What’s the return on my remodeling investment going to be after my kitchen or basement or bath is done?” In other words, how much damn money will I get back when I sell this dump if it has a spiffy new kitchen or a spa-luscious master bath? On the surface, that seems like a really great question. A really smart, insightful question. A responsible question. But, the answer you are hoping will enlighten you, the answer that will quiet your fears, the answer that will make you appear intelligent to your friends just may do the opposite. It may render you a fearful idiot stumbling in the dark. Really. And here’s why…
Everyone wants ROI. Even people who don’t know what the hell ROI is want it. Figuring you return on investment for your savings account or your stock portfolio or your IRA is pretty easy. How many dollars in, how many dollars out over a given period of time. Black and white. Cut and dry. Financial advisers can do that all day long and still have time for golf.
Some folks try and apply the same simplicity to the world of remodeling. Remodeling Magazines’ Cost vs. Value Report is a prime example. It is produced every year and provides estimated returns on various types of remodeling projects, based on a number of criteria including geographic location and project “plush ness”. You find this report everywhere – it’s Tweeted ad nauseam, it’s paraded around in articles, it’s referenced and referred and pointed out and pointed at. Contractors us it, real estate agents use it, lenders use it, financial types use it. And they should, because there isn’t much else like it. Plus, people want to know what the deal is, because it isn’t black and white, cut and dry.
Having your remodeling projected wrapped up with a nice little ROI bow is a comforting thought. Know what you spend, know what you’ll get back. Unfortunately, it just isn’t that simple, despite the nice charts, graphs, and analysis provided by those magazine people. The reason remodeling can’t be analyzed like a stock investment is, in fact, quite simple. A big part of the remodeling ROI is intangible. That’s right – you can’t see it, you can’t touch it, you can’t cook on it, you can’t poop in it, you can’t have guests sleep in it.
Remodeling your home has two kinds of ROI – tangible and intangible. Tangible is the kind the Cost vs. Value report talks about – dollars in, dollars out. Tangible is what most people think about when they wonder how much they should spend on a project. Intangible is a whole bunch of stuff that isn’t made out of wood or granite or drywall. Intangible can be, and often is, more important than mere dollars in and out. Here’s why…
This ROI saves you eight months of marketing time when selling your house, allowing you to move on with your life. This ROI creates a magical backdrop to so many family memories. It makes you feel special during a neighborhood party. It wraps you in comfort when the world gets too big. It fills you with pride, builds your esteem, lets you stand tall. This ROI really doesn’t have a price you can put your finger on. You decide what it’s worth.
When it comes to remodeling, we don’t do it because we hope to make money from it. Just as we don’t buy that car we love because we think by driving it, it will go up in value. Or that stunning diamond tennis bracelet. We buy them because of the intangible benefits we hope they will provide. You can still do business in a run down, aqua-blue, gold swirl vanity topped bathroom. But how does that make you feel? Like a big pile of emptiness (you didn’t think I would go for the obvious cliché there, did you?)?
Our lesson here today is simple – remodeling has two types of ROI. Tangible and intangible. While the tangible is important, and we don’t want to be stupid, don’t overlook the intangible. For it is there that the true rewards of a well done remodeling project will be reaped.
Mark Lewis
ProCraft Contracting, Inc.

Visit Us on Facebook
Visit Us on LinkedIn